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Customer Relation Management


12,000 to 15,000

Requirements & Skills

Job Description:
Our HR recruiting agency is currently seeking a skilled Customer Relationship Management professional to join a reputable small-scale industry engaged in sheet metal manufacturing. This role is crucial in fostering positive relationships with clients and ensuring their satisfaction.

  1. Client Communication:Engage with clients to understand their needs, provide assistance, and address any concerns or inquiries promptly and professionally.

  2. Computer Proficiency:Perform various computer-related tasks, including data entry, email correspondence, and maintaining client records using CRM software.

  3. Sales Team Coordination:Collaborate with the sales team to coordinate client-related activities, support sales efforts, and ensure seamless communication between clients and the company.

  4. Customer Satisfaction:Proactively follow up with clients to ensure their satisfaction with products and services, and promptly address any issues or feedback to enhance their experience.

  5. Team Leadership:Effectively motivate and guide the sales team to achieve targets and provide exceptional service to clients, ensuring high levels of customer satisfaction.
    Special Parameters:

  6. Preference will be given to married female candidates for this role.
    Skills / KRA (Key Result Areas):

  7. Ability to Communicate with Clients: Excellent interpersonal and communication skills to interact effectively with clients and address their needs.

  8. Computer Proficiency: Proficient in computer work, including MS Office applications and CRM software, to manage client data and correspondence efficiently.

  9. Team Leadership: Ability to lead and motivate the sales team to achieve goals and ensure client satisfaction.


  1. Bachelor's degree in any field.

  2. 1 to 2 years of experience in customer relationship management or a related field.

  3. Excellent communication and interpersonal skills.

  4. Strong computer skills and familiarity with CRM software.

  5. Leadership qualities and the ability to coordinate with the sales team effectively.

About the Organisation

At a reputed sheet metal manufacturing


Waluj, Aurangabad, Maharashtra, India

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