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Customer relationship manager (CRM)

Salary

15,000 to 25,000

Requirements & Skills

Qualification: Any Graduate/ MBA Marketing
Experience: 2+ years in Sales
Gender: Female

Company Overview: We are a leading HR recruiting agency currently engaged in hiring a dynamic and skilled Sales CRM professional for our esteemed client, a reputed manufacturer and supplier of mechanical parts manufacturer in Waluj. The client is a key player in the industry, and we are seeking a qualified individual to join their team as a Sales CRM.

Responsibilities:

Client and Team Communication:
Engage in effective communication with clients and internal teams.
Build and maintain strong relationships to ensure customer satisfaction.

Office Software Proficiency:
Demonstrate excellent proficiency in Microsoft Office and Google Sheets.
Utilize these tools for efficient data management and reporting.

CRM Administration:
Manage and administer the Customer Relationship Management (CRM) system.
Ensure accurate and up-to-date information is maintained.

Data Analysis and Reporting:
Conduct data analysis to identify trends and opportunities.
Generate regular reports for sales and management teams.

Continuous Improvement:
Proactively identify areas for process improvement within the CRM system.
Implement changes to enhance overall efficiency.

User Training and Support:
Provide training to team members on CRM usage and best practices.
Offer ongoing support to ensure smooth operations.

Collaboration with Sales Team:
Work closely with the sales team to align CRM processes with business objectives.
Facilitate collaboration for improved sales performance.

Meeting Coordination:
Coordinate and schedule meetings with clients and internal stakeholders.
Ensure timely and efficient meeting logistics.

Team Management:
Demonstrate leadership skills in getting work done from the team.
Foster a positive and collaborative team environment.

Qualifications:
Any Graduate or MBA in Marketing.
Minimum of 2 years of experience in Sales.
Female candidates are preferred for this position.

Skills:
Smart and bold demeanor.
Excellent communication skills with both clients and team members.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office and Google Sheets.
Prior experience in CRM administration.
Data analysis and reporting skills.
Continuous improvement mindset.
Ability to coordinate meetings effectively.

About the Organisation

At A reputed Manufaacritng company

Address

Waluj, Aurangabad, Maharashtra, India

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