
Customer Care Executive
Salary
13,000 to 18,000
Requirements & Skills
Job Title: Customer Care Executive
Location: Chakan, Pune
Salary: ₹13,000 to ₹18,000
Qualification: Any Graduate
Experience: 2 years in automobile workshops
Gender: Female
About Us: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car dealership in Chakan, Pune, and we are seeking a proficient Customer Care Executive to join their team.
Job Description: As a Customer Care Executive, you will be a vital link between our client's organization and customers, ensuring a positive and satisfying experience. The ideal candidate is a female graduate with a minimum of 2 years of experience in automobile workshops.
Key Responsibilities:
Utilize excellent communication skills to interact with clients and provide assistance
Develop and maintain strong relationships with both existing and new customers
Analyze the communication cycle between staff and customers, ensuring efficiency
Handle customer inquiries and resolve issues in a professional and timely manner
Contribute to the enhancement of the overall customer service experience
Qualifications and Experience:
Any Graduate
2 years of experience in automobile workshops
Excellent communication and interpersonal skills
Proven ability to handle customer queries and resolve issues
Strong analytical skills to assess communication processes
Female candidates are preferred for this role
About the Organisation
At a reputed showroom
Address
Chakan, Maharashtra, India