Job Title: Customer Care Executive
Location: Chakan, Pune
Salary: ₹13,000 to ₹18,000
Qualification: Any Graduate
Experience: 2 years in automobile workshops
Gender: Female

About Us: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car dealership in Chakan, Pune, and we are seeking a proficient Customer Care Executive to join their team.

Job Description: As a Customer Care Executive, you will be a vital link between our client's organization and customers, ensuring a positive and satisfying experience. The ideal candidate is a female graduate with a minimum of 2 years of experience in automobile workshops.

Key Responsibilities:

• Utilize excellent communication skills to interact with clients and provide assistance

• Develop and maintain strong relationships with both existing and new customers

• Analyze the communication cycle between staff and customers, ensuring efficiency

• Handle customer inquiries and resolve issues in a professional and timely manner

• Contribute to the enhancement of the overall customer service experience
  

Qualifications and Experience:

• Any Graduate

• 2 years of experience in automobile workshops

• Excellent communication and interpersonal skills

• Proven ability to handle customer queries and resolve issues

• Strong analytical skills to assess communication processes

• Female candidates are preferred for this role