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CRM (Customer Relationship Manager)

Salary

₹15,000.00 - ₹25,000.00 per month

Requirements & Skills

Position: CRM (Customer Relationship Manager)
Location: Waluj, Chh. Sambhajinagar
Vacancy Category: Sales & Marketing
Salary: ₹15,000.00 - ₹25,000.00 per month
Experience: 2+ Years
Qualification: Any Graduate
Gender: Female
Vacancies: 1

Client Description:
Our client is a prominent player in the gears manufacturing sector, known for producing high-quality products and providing exceptional customer service. They are a reputed company with a strong market presence, and they value customer relationships as a key driver of their business. They are looking for a dynamic individual to join their sales and marketing team as a Customer Relationship Manager.

Job Introduction:
As a Customer Relationship Manager (CRM), you will be responsible for maintaining and enhancing relationships with clients while ensuring their needs are met. You will serve as the primary point of contact between the company and its customers, addressing any concerns or issues they may have. This role requires excellent communication and problem-solving skills, as well as the ability to understand client needs and ensure customer satisfaction.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, ensuring their needs are met.

  • Serve as the main point of contact for customers, providing timely responses to inquiries and addressing any issues or concerns.

  • Work closely with internal teams to resolve customer problems efficiently and effectively.

  • Monitor customer satisfaction and recommend strategies to improve service quality.

  • Identify opportunities for upselling or cross-selling products and services.

  • Ensure customer retention by providing outstanding service and personalized care.

Skills Required:

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities and a customer-first attitude.

  • Ability to build and maintain long-term customer relationships.

  • A proactive and solution-oriented approach to addressing customer issues.

  • Good organizational skills and attention to detail.

Special Parameters:

  • Candidates must demonstrate strong communication skills and a problem-solving attitude.

About the Organisation

Gear Manufacturing Company

Address

Chhatrapati Sambhajinagar, Maharashtra, India

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